Hausman-Kunkel InsuranceHausman-Kunkel Insurance

Client Reviews

At Hausman-Kunkel Insurance, we exceed expectations

Anyone can promise great service, but not everyone can deliver it. At Hausman-Kunkel Insurance, we have built a culture around exceptional customer service. We take pride in providing human conversations with a personal touch. Recent Google reviews are below.

Google Reviews

4.6
88 Google reviews

Clients on Google consistently describe Hausman-Kunkel as a local independent agency where they work with the same people year after year instead of a call center. Commercial customers mention Louanna Rodriguez most often, especially for fast certificates of insurance and long-running business accounts. Homeowners and first-time buyers frequently credit Brent Mozer for walking through options in plain language. Other reviews name Brad Hempton, Julie Goebbert, Katie Sullivan, and Mike Hausman for claims help, new-home coverage, and decades-long relationships. The through-line is follow-through: answering the phone, explaining coverage, and helping after a storm or accident. The agency’s public Google rating is 4.6 from 88 reviews. A smaller share of reviews raise slower renewal notices, billing mix-ups, or follow-up that did not happen; owner replies typically invite those customers to call so the office can make it right.

Dario Cane

Posted on Google

I have had a great experience with Hausman-Kunkel insurance. Our agent jason has been a pleasure to work with and made the process so smooth. We highly recommend him to anyone looking for business insurance!

Erin Taylor

Posted on GoogleLocal Guide

Great price

I have been working with Brad Hempton at Hausman-Kunkel for a couple years now, and he is great! He helped me get several types of policies including homeowners, auto, rental property, and umbrella policy. He made finding the right insurance for me so easy and straightforward. I have continued to go back to him to add policies and help me fix issues with the policies etc. and he has been incredibly responsive and helpful every step of the way! Highly…

Catherine Sanzeri

Posted on GoogleLocal Guide

Louanna Rodriguez has been so helpful! She responds to my questions in a timely manner and always offers suggestions to help me stream line my insurance to have the best and most affordable coverage I highly recommend asking for her if you are in the market for business insurance!

Ashley Lazzara

Posted on Google

Hausman-Kunkel is the best! Our agent Louanna R is always on top of it. Customer service is impeccable and we have never had an issue. We carry all of our insurance through Hausman now and wouldn't have it any other way. We switched from state farm and farmers to have all of our insurance through this company. Thanks Hausman & Louanna.

Thomas Bollinger

Posted on Google

My family has been using Hausman-Kunkel for decades, literally. If you’re sick of big, cold, person-less companies handling the most important aspects of your life, switch your business to HK. Great customer service, with a personal touch. Not to mention competitive rates! Louanna Rodriguez is my personal agent and I couldn’t ask for a better person! She’s responsive, attentive, and kind. I couldn’t imagine working with anyone else. 6 stars if I could!

Mike Dane

Posted on Google

Never contacted us for policy renewal. Didn't reach out when insurer cancelled our policy. Never forwarded audit adjustment from workers comp. Never notified us we had a balance due. Would not recommend Hausman unless you want to pay a bunch of money for no service.

Response from the owner

Hi Mike, After reviewing your file, we sent replacement quotes with Westfield Insurance on 11/26/2024 which were significantly less than the rates being non-renewed with your previous carrier. By that time, you already placed coverage elsewhere and declined to go…

Matteo Costa

Posted on Google

I recently had the pleasure of working with Brent Mozer during the process of securing homeowners insurance, and I couldn’t be more impressed with the service he provided. From the very beginning, Brent took the time to understand my specific needs and concerns, offering personalized advice that truly made a difference. What stood out the most was Brent’s clear communication and transparency throughout the entire process. He was always available to answer my questions, explain the details of the policy,…

Jayne Anderson

Posted on GoogleLocal Guide

Could not have experienced an easier and more satisfying result. Brent was attentive, congenial and knowledgeable. He shopped around for us and found a comparable homeowners insurance to what we had but for a significant savings. Practically effortless on our part. Highly recommend Brent.👍

Robin Toomey

Posted on Google

Louanna Rodriguez has been Toomey Reporting's insurance agent for many years. There is no one better than Louanna. She is amazing. She is professional, kind, patient, and promptly gets right back to us with whatever we are calling her about. She knows her job very well and can guide us to exactly where we should be. We are beyond lucky to work with Louanna!!

Paul Basich

Posted on Google

My Experience with Hausman- Kunkel has been great, mainly because of Brent and Katie for their help in navigating through the latest and greatest insurance company shenanigans. Brent went above and beyond in terms of follow up and diligence ton ensure everything was taken care of.

Danny Defino

Posted on Google

Being a first time home buyer, It can always be stressful finding the right company to use for services. Brent at Hausman Kunkel Insurance made the process easy and enjoyable, rather than a hassle, for my wife and I. Thank you to everyone at Hausman Kunkel and we appreciate all your efforts with our new home!

Justin Mustari

Posted on Google

My experience with Hausman- Kunkel was easy and professional. Brent Mozer helped me with everything and was very knowledgeable about the business. I couldn't be happier with my decision to switch providers. Recommend Brent!!

Carlos Rodriguez

Posted on Google

I want to congratulate Hausman Kunkel insurance company for the great experience for 25 years of working with this company. And most of all congratulations and thanks to one of your Best employee Luanna Rodriguez who’s made all my experiences and service working with her for all of my CO for my customers for over 20years of working with her on all of my business needs!!! I love her professionalism and her dedication to her customers!! Luanna Rodriguez makes my…

Inline Painting

Posted on Google

I have been a client of Housman & Kunkel for over 30 years for home, auto, & business. I felt compelled to write a review about Louanna from Housman & Kunkel. Louanna knows her job, also extends above & beyond to be of assistance. She is…

Vincent Danzi

Posted on Google

I have been with Hausmann Kunkel over 25 years with my personal policy’s and 30 yrs for my business. I can’t say enough for the costumer services I receive from Louanna Rodriguez on…

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